Terms of Use

1. Purpose of the Website

The Website is provided for general information purposes regarding IONESSA Luxury Suites, its accommodation, features, location, services, and availability inquiry options.

Unless a reservation is expressly confirmed through a separate booking process or by separate communication, a submission through an inquiry or contact form is a request for information or availability only. It does not create a confirmed reservation, contractual relationship, or payment obligation.

2. Eligibility and Acceptable Use

You agree to use the Website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit the use and enjoyment of the Website by any other person.

You must not:

• use the Website in any unlawful, fraudulent, abusive, defamatory, or harmful manner;
• attempt to gain unauthorized access to the Website, its server, database, or related systems;
• introduce malicious code, viruses, bots, scripts, or other technologically harmful material;
• use the Website for spam, solicitation, or misleading communications;
• copy, scrape, reproduce, republish, or exploit Website content for commercial purposes without prior written permission.

3. No Booking Guarantee

Any information displayed on the Website, including descriptions, photos, amenities, location information, or inquiry responses, is provided for general informational purposes.

Submission of an inquiry does not guarantee:

• accommodation availability;
• price locking;
• reservation confirmation;
• acceptance of any guest request.

A reservation is considered valid only if it is expressly confirmed by IONESSA Luxury Suites through a separate booking process or communication and, where applicable, under separate booking terms or cancellation terms communicated to the guest.

4. Accuracy of Information

We make reasonable efforts to ensure that the information published on the Website is accurate, complete, and up to date. However, we do not guarantee that all content is always error-free, complete, current, or suitable for every purpose.

We reserve the right to modify, update, suspend, or remove any part of the Website or its content at any time without prior notice.

5. Intellectual Property

Unless otherwise stated, all content on this Website, including but not limited to text, branding, logos, layout, graphics, photographs, design elements, and other materials, is owned by or lawfully used by the Website owner and is protected by applicable intellectual property laws.

You may view the Website and print or download extracts for personal, non-commercial use only. Any other use, including reproduction, modification, distribution, republication, or commercial exploitation, is prohibited without prior written consent.

6. Third-Party Links and Services

The Website may contain links to third-party websites, services, or maps for your convenience, including map and navigation services. We do not control and are not responsible for the content, availability, accuracy, privacy practices, or terms of any third-party websites or services.

Your use of third-party websites is subject to their own terms and policies.

7. Disclaimer

To the maximum extent permitted by applicable law, the Website and its content are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied.

We do not warrant that:

• the Website will always be available, uninterrupted, secure, or error-free;
• defects will be corrected immediately;
• the Website or server will be free of viruses or harmful components;
• the Website content will always meet your expectations or requirements.

8. Limitation of Liability

To the fullest extent permitted by law, the Website owner shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising out of or in connection with:

• your access to or use of the Website;
• your inability to access or use the Website;
• reliance on Website content;
• technical failures, interruptions, or errors;
• unauthorized access to or alteration of data transmissions.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded under applicable law.

9. Privacy and Cookies

Your use of the Website is also governed by the Privacy Policy and Cookies Policy published on the Website, which form an integral part of these Terms of Use.

10. User Submissions

When submitting information through contact or booking inquiry forms, you agree that:

• the information you provide is accurate and not misleading;
• you will not submit unlawful, offensive, defamatory, or infringing content;
• you will not impersonate another person or provide false contact details.

We reserve the right to disregard or delete submissions that violate these Terms or applicable law.

11. Future Booking Terms

IONESSA Luxury Suites may publish separate accommodation policies, booking terms, or cancellation policies governing reservations, deposits, check-in/check-out, guest conduct, and cancellations. In the event of a booking, those specific terms shall apply in addition to these Terms of Use.

12. Governing Law and Jurisdiction

These Terms of Use shall be governed by and interpreted in accordance with the laws of Greece and applicable European Union law.

Any dispute arising out of or in connection with these Terms or the use of the Website shall be subject to the jurisdiction of the competent courts of Igoumenitsa, unless mandatory law provides otherwise.

13. Changes to These Terms

We may amend these Terms of Use from time to time. Any updated version will be posted on this page with the revised effective date. Continued use of the Website after such changes constitutes acceptance of the updated Terms.

14. Contact

If you have any questions regarding these Terms of Use, please contact: